School Logo Image
Make A Claim

If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).
If you have receipts for prescription drugs, dental, vision, or paramedical (massage, physio, etc.) expenses please submit these to the DSU Extended Health & Dental Plan – information on how to submit this type of claim can be found here.

Please see the steps & tips below to submit your claim.


  • HOW TO SUBMIT A CLAIM
  • SUBMIT CLAIM HERE
  • TIPS
  • MY PEAK MOBILE APP
  • CLAIM QUESTION?
  • INTERNATIONAL PLAN VS HEALTH & DENTAL PLAN
  • TRANSLATED CLAIM INSTRUCTIONS
How to Submit an International Claim


If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

(New) By Online Claim Form:
Please click here to submit your claims virtually and upload any supporting receipts, medical notes, prescriptions, etc.
NOTE: If you have a Canadian Bank Account, please upload a copy of your void cheque for faster reimbursement.



NOTE:
  • Accidental / Emergent Dental benefit claims are covered at a dental office provided that the dentist provides supporting documentation that care was received due to an accident or emergency. If this documentation is not received at time of claim there will be delays with processing as we wait for this information to be made available.
  • Travel vaccines are not eligible for coverage unless you require it for a school course. In order to review the claim for eligibility please include supporting documentation that your course required the vaccine.

By Mail or Fax:

Please access the manual claim form here. Once you have filled out the form, please mail or fax it along with any supporting documents to:

Medavie Blue Cross
1981 McGill College Avenue, Suite 100
Montreal, QC, H3A3A7
Fax: 1-844-622-6063

* You are responsible for all fees charged for any supporting documentation.
* Failure to complete and sign this form in its entirety or submit supporting documentation will delay claim processing.

 

TIPS
  • Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information
  • Include the invoice or receipt from your medical appointment with your claim form.
  • Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
  • If mailing your claim, please keep copies of all of your documents.
Online
Please click here to submit an online claim to Medavie Blue Cross. 

A claim form can be found here. If you are not submitting a claim online, you must print and complete this form. 

By Email: 
Please send in a completed claim form and all receipts and or medical notes to dalhousie@medavie.bluecross.ca 

By Fax: 
Please send in a completed claim form and all receipts and or medical notes to 1-514-286-8480 
When faxing, please include a cover page indicating Student VIP International Claims.

By Mail: 
Please send in a completed claim form and all receipts and or medical notes to: 


Medavie Blue Cross

Attn: International Student VIP- Montreal Claims Dept

1981 Mcgill College Avenue, Suite 100
Montreal, Qc
H3A 3A7


  • Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information. 
  • Include the invoice or receipt from your medical appointment with your claim form.
  • Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
  • If mailing your claim, please keep copies of all of your documents.


Instructions on how to register for My Peak

1. Download the My Peak app in the App or Google Play Store
2. Select ‘Create’ Account and use group code DSUINTL
3. Click the link in your email and login to the app
4. Select the wallet card icon on the bottom right
5. Select Health Plan Card and complete the fields
 
Download your free international student app today for access to resources about your health plan and campus! Search "My Peak" in your app store to conveniently:

  • Submit a claim
  • Download your Health Plan Card
  • View coverage information
  • E-Visit with a doctor via video right from your phone
  • Talk to a counsellor
  • and so much more...
If you or a loved one are experiencing a Crisis Situation, dial 9-1-1 or campus security.

For questions regarding claims, contact the DSU Health Plan Office or Medavie Blue Cross directly. 

Medavie Blue Cross Claims Telephone Number: 1-833-867-3468 

Medavie Blue Cross Claims E-mail: dalhousie@medavie.bluecross.ca 

Do you want to know the difference between the International Plan and the Health and Dental Benefits Plan?

Download the Health Care Roadmap HERE!

Cantonese   French   German  |  Gujarati  |  Hindi  |  Japanese  |  Korean  |  Mandarin  |

Nepali |  Persian  |  Portuguese  |  Punjabi  |  Russian  |  Spanish  |  Tagalog  |  Tamil  | 

Thai  |  Vietnamese 

live chat