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Do you have questions about Your Benefits?
See where the best place is to get the answers you need!
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I have general questions about my Benefits...

 

How do I use my Health & Dental Benefits?

What does my International Health Plan cover?

What am I covered for?

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Live Chat

For a quick, immediate response between 8:30am - 4:30pm EST.

NOTE: Our Student VIP Representatives will make every effort to assist with specific coverage and eligibility questions.
Ultimately, the policy document is the only true indicator of coverage.
Please access your policy document in your Blue Cross portal for more information.

 

 

Click to start a Live Chat
 

Phone

For a quick, immediate response between 8:30am - 4:30pm EST. Can leave a voicemail after hours, you will receive a response the next business day.

1-888-918-5056

Email

You can expect a response the next business day.

info@studentvip.ca

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I wish to speak directly to someone in the DSU...

 

How do I obtain a plastic Benefits Card?

I was double-billed for my fees, how do I get this corrected?

What are my options for coverage when I graduate?

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Halifax - Studley Campus
Drop-Ins Available

Room 344, Student Union Building (SUB)
902-494-2850
dsuhlth@dal.ca

September - April Office Hours: 
Monday - Wednesdays: 9:30am - 4:30pm

Thursdays: 10am - 3:00pm (by email until 4:30pm)
Fridays: 9:30am - 4:30pm


May - August Hours:
Monday - Friday: 9:30am - 3:30pm

Exam Hours/Reading Weeks Hours:
Monday & Thursday: 9:30am - 3:30pm
Tuesday, Wednesday & Friday: 9:30am - 4:30pm



 

Halifax - Sexton Campus

Room 108B, Melda Murray Student Centre
Thursdays: 9:30am - 4:30pm
902-494-2850
dsuhlth@dal.ca

Click to Book An Appointment
 

Truro Campus
Drop-ins are welcome, except during the summer months.

135 College Road, Student Learning Commons, Room 226, MacRae Library
Mondays: 8:30 AM - 1:30 PM

Tuesdays: 8:30 AM - 4:30 PM
Wednesdays: 8:30 AM - 2:30 PM
902-494-2850
dsuhlth@dal.ca



 

Question Mark

 

I have questions about
a claim...

 

Has my claim been processed?

I don't understand the final decision of the claim.

How long until I get reimbursed?

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Phone

For a quick, immediate response between 8:00am - 8:00pm AST.

1-833-867-3468

 

 

Email

You can expect a response the next business day.

dalhousie@medavie.bluecross.ca


 

Emergency Assistance (International Medical Coverage)

Available worldwide 24/7 in 140 languages
Assistance in Canada and US: 1-800-563-4444 press 1 
Outside of Canada and US: 1-506-854-2222

 



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