For claim status information, please contact Medavie Blue Cross directly: 1-833-867-3468 or dalhousie@medavie.bluecross.caIMPORTANT: Intentional misuse of your student benefits including falsifying documents such as receipts and invoices and submission of fraudulent claims will result in immediate termination of benefits, repayment and in most cases, reporting to authorities and legal action.
Please access the manual claim form here. Once you have filled out the form, please mail or fax it along with any supporting documents to: Medavie Blue Cross 1981 McGill College Avenue, Suite 100 Montreal, QC, H3A3A7 Fax: 1-844-622-6063 * You are responsible for all fees charged for any supporting documentation. * Failure to complete and sign this form in its entirety or submit supporting documentation will delay claim processing.
Medavie Blue Cross™ will issue reimbursements in the form of a paper cheque, to the address on file, if there is no direct deposit information provided. Please note that cheques are considered stale dated after six months unless certified. If your cheque is stale dated within 12 months of the end of the policy period in which your claim was incurred, you can contact Medavie Blue Cross directly to have the cheque reissued. If you are requesting to reissue a stale dated cheque that is beyond 12 months from the end of the policy year in which the claim was incurred, you must contact Student VIP directly. Any requests made outside of this timeframe may not be honoured.