Before seeking services you may call Medavie Blue Cross to ask about coverage for your medical need at 1-833-867-3468 or email dalhousie@medavie.bluecross.ca, saintmarys@medavie.bluecross.ca or acadia@medavie.bluecross.ca. They may ask you questions about your medical need in order to help determine your eligiblity. 

When you visit a doctor or participating medical office that you have found using our provider search tool to the right, all you need to do is show them your International Health Plan wallet card as long as they indicate they are a direct billing provider.
 

If you go to a doctor that is out of province or not listed on the Find a Doctor search tool,  you may have to pay for the services you receive and submit a claim.

When you purchase coverage or are enrolled by your department, your card will be emailed to you.

If you have not received your card, please email info@studentvip.ca 

Students who have to pay upfront for services will have to send in a claim form to be reimbursed for the money you have spent.  
 

To learn about how to make a claim, please click here.

Plan Name: VIP International Short-Term Health Plan
 

Insurance Provider: Medavie Blue Cross
 

Identification Number: You can find this number on your wallet card.
 

Policy Number: Dalhousie: 92653 / Saint Mary's 92650 / Acadia 99095

For questions regarding claims contact the Operations Coordinator or Medavie Blue Cross directly.
 

Operations Coordinator

• info@studentvip.ca
• 888-918-5056 ex.42

Medavie Blue Cross Inquiries Telephone Number: 1-833-867-3468 
Medavie Blue Cross Claims Email: 

For questions regarding coverage contact the Operations Coordinator or Medavie Blue Cross directly.

Operations Coordinator

• info@studentvip.ca
• 888-918-5056 ex.42

Medavie Blue Cross Inquiries Telephone Number: 1-833-867-3468 
Medavie Blue Cross Claims Email: 

Emergency Assistance is available worldwide 24 hours a day / 7 days a week and in 140 languages. 

In Canada and US: 1-800-563-4444 press 1
Outside of Canada and US: 1-506-854-2222

If you are having an emergency, call 911 or the local emergency number.  
 

Assistance in Canada

• Medavie Blue Cross can assist with finding a doctor, or hospital as well as emergency transportation services such as repatriation and evacuation. 

Assistance outside of Canada

• Medavie Blue Cross can assist with finding a doctor, or hospital as well as coordinating up front guarantee or payment to obtain the necessary initial emergency services you may require such as hospitalization, x-rays, etc. Medavie Blue Cros can also arrange emergency transportation services such as repatriation and evacuation.