Assistance is available 24/7 anywhere in the world for day-to-day travel support and during a crisis or emergency such as needing medical care or mental health care, evacuation support or urgent travel rebooking assistance.
✔ In the event of a Medical Emergency overseas, please contact Backpack right away:
✔ To call out, you will need to ensure the ‘+’ is in front of the Backpack number.
✔ Emergency Assistance is accessible through the My Peak app. Learn more about Peak here.
✔ Load Backpack contacts directly into your phone by scanning the QR code below or by clicking here.
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Simply hold your camera up to the code
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Select the URL when it appears on your screen
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All-important contacts including Emergency Assistance will be automatically downloaded and saved to your contacts.
