StudentVIP.ca

Coverage Details

Backpack offers you 24/7 Assistance Services and Global Medical & Travel Insurance along with many other support services during your travels. If at any time you have a medical or mental health concern, need help with a prescription, translation of a conversation or help replacing lost documents such as a passport, Backpack is here to assist.

BEFORE SEEKING CARE CALL IN ADVANCE! Before seeking care, call in advance when possible to provide time for our agents to locate and establish a guarantee of payment with a local medical facility.

Not calling in advance may result in up-front payment of services. Please ensure you are travelling with a valid credit card when possible. Any up-front payment of services can be submitted as a claim for review for reimbursement.

Travel Coverage

Accidental Death Coverage

Traveller Guides

FAQ

DEDUCTIBLE

None

REIMBURSEMENT LEVEL

100%

COVERAGE DURATION

Trips outside of the Participants province of residence are eligible for up to 365 days provided they have received an extension through their provincial government health care coverage for the period. If the Participant is an international student, trips to their home country are limited to the first 30 days.

EMERGENCY HOSPITAL AND MEDICAL TRAVEL COVERAGE

$2,000,000/Participant/Incident (Incident: An individual occurrence of Emergency illness or injury)

Diagnostic serives(x-ray/ Lab Tests)

Up to overall coverage amount

Medical/security/enviormental evacuation

$2,000,000/Participant/Trip

repatriation

$35,000

coverage for pre-existing conditions

$100,000

emergency bail bond

$1,500

WORLDWIDE TRAVEL ASSISTANCE

Yes

TRIP CANCELLATION AND INTERRUPTION COVERAGE

$10,000/Participant/Trip

BAGGAGE COVERAGE

$500/Participant/Trip

REPATRIATION

$35,000

TERMINATION

The earliest of:
- the end of the Plan Year (August 31st), or
- The member reaches age 70.

The accident coverage included in Backpack includes the following. The below is a summary of coverage only.

Accidental Death
Repatriation
Family Travel Benefit
Rehabilitation

For full policy details, please email backpack@studentvip.ca

Your traveller guide provides you with all important Backpack information in one easy place! Please read through before you travel as it has important information regarding your coverage.

MOBILE VERSION

DESKTOP VERSION

Please see below some commonly asked questions about the Backpack program.

AM I COVERED?

If you are covered, you will receive a Backpack welcome email. If you do not receive this email or are unsure if you are supposed to have Backpack, please email backpack@studentvip.ca.

IS THERE COVERAGE IF I AM AN INTERNATIONAL STUDENT?

Yes, however, if you are travelling to your home country, coverage is limited to 30 days. For questions about top up coverage, please email backpack@studentvip.ca before departure.

WHEN DOES MY COVERAGE BEGIN?

Your coverage will begin on the day you depart for your school sanctioned travel unless otherwise indicated to you. To confirm your coverage period, email backpack@studentvip.ca.

CAN I ENROL MY FAMILY?

Backpack is only available for students. However, if you need to purchase travel coverage, we can help! Email us at backpack@studentvip.ca for assistance with purchasing family coverage.

CAN I OPT-OUT (CANCEL) THE BACKPACK PROGRAM?

No. Backpack is a mandatory program provided to you by your institution to ensure that you have proper coverage and support services in place in the event of an emergency while on school sanctioned travel.

HOW DO I SUBMIT A CLAIM?

Please click 'Make a Claim' button at the top of the page.

HOW DO I GET MY TRAVEL WALLET CARD?

Please click the 'Home' Button at the top of the page. Click on the 'Travel Wallet Card' button for more information.

WHAT IS THE CONTACT INFORMATION FOR BACKPACK?

You can reach Backpack Monday - Friday 8:30am-5:30pm EST.
backpack@studentvip.ca
1-888-918-5056