School Logo Image
Group Policy #0091932000 International Group Policy #09401a
International Student Medical and Wellness Plan

Welcome to your Medical Benefits, designed just for international students to keep you healthy and safe while you are in Canada.

Key Highlights

  • You Have medical coverage valid across Canada and abroad
  • Plan Cards are available here for download
  • If you need to see a doctor, use the free Virtual Health Clinic found here
  • If you have received a medical bill, click here to make a claim


IMPORTANT:

  • Accidental / Emergent Dental benefit claims are covered at a dental office provided that the dentist provides supporting documentation that care was received due to an accident or emergency. If this documentation is not received at time of claim there will be delays with processing as we wait for this information to be made available.
  • Certain limitations and exclusions may apply. Please review your International policy found HERE for more details about your coverage.

  • Virtual Reality Health Clinic
    •
  • Your International Student Medical and Wellness Plan Coverage
    •
  • Forms & Documents
    •
  • International Claims
    •
  • Translated Claim Instructions
    •
  • Video Tutorials
  • DermCafé
    •
  • Frequently Asked Questions
    •

Use the Virtual Health Clinic to have a medical appointment by video with a Canadian medical provider, 24/7.

Our medical providers are available day or night to help you with your medical concerns, prescribe medication, refer you to a specialist, and even refer you for blood work and x-rays!

See A Medical Provider By Video Now - Click Here 


Click here to book the room for the virtual clinic!

If you are on a mobile phone, you will be directed to download the mobile app and you must use the Service Key: ACCSA and  select 'My Insurance is not listed' when creating your account.



How to see a doctor or nurse:
  1. Fill out your details to create an account
  2. When the Health Insurance question appears, select "My Plan isn't listed/skip this step"
  3. You will be able to select a provider of your choice
  4. Complete the visit details
  5. The provider will appear by video to start your appointment

The Virtual Health Clinic can help with over 500 medical issues including:
  • Ear infections (Sore Ear)
  • Sore Throat
  • Stomach Issues
  • Fever
  • Back Pain
  • Bug Bites 
  • Cough 
  • Cold & Flu 
  • Headaches
  • Asthma
  • Sinus Infections
  • Skin Conditions / Acne / Rashes
  • UTI
  • Sexual Health
  • Bladder Infections
  • Trouble Sleeping
And many more..

Translated Instructions

Hindi           Punjabi

Your Health Insurance coverage is here to cover the costs when you are sick or injured.


Medical Coverage

You have coverage to visit the doctor or hospital if you are sick, injured or are not feeling well. Student use their plan to cover expenses like ear infections, sore throat, cuts, broken bones, counselling, fevers, skin rashes and much more. Below are some of the places you can receive coverage under your plan.
  • Doctor's visits
  • Emergency visits to the hospital
  • Emergency Surgery
  • X-rays
  • Lab tests (Blood Work)
  • Vaccines

Counselling Coverage

You coverage to talk to a medical professional about your mental health. Mental Health is your thoughts, feelings and how those may affect your physical body and actions. Sometimes it helps to talk to a medical professional in a private setting. Here is a summary of your counselling coverage:
  • Psychologist/ Psychiatrist/ Psychotherapist- $10,000 lifetime
  • Social Worker- $500 policy year
Paramedical Coverage

You have coverage for the following health care providers as long as a doctor has given you a written referral/ prescription for $1000 per practitioner.
  • Chiropractor, osteopath, naturopath, acupuncturist, chiropodist, podiatrist, physiotherapist, speech therapist, massage therapist, massage therapist and occupational therapist. naturopath
Pregnancy Coverage

You have coverage for expenses relating to pregnancy and maternity such as doctors' visits, delivery and pregnancy terminations (abortions). Here is a summary of that coverage:
  • Pre-natal care, childbirth and serious complications including miscarriages- $25,000
  • Pregnancy Terminations (Abortion) - 1 per policy year

Wellness Coverage

These benefits are designed to cover expenses relating to your overall wellness:
  • Diabetic Supplies- $500 per policy year
  • Asthma Supplies- $500 per policy year
  • Eye Examinations- $100 per policy year
Transportation Coverage

These benefits are designed to cover expenses relating to your transportation if you are sick or injured or die.
  • Ground Ambulance- $10,000 per policy year
  • Taxi/Rideshare- $125 per policy year
  • Repatriation- $20,000 per policy year
  • Air Evacuation- $300,000 per policy year
*Any discrepancies between the information here and what is in the policy, the policy shall govern.*


International Student Medical and Wellness Plan - Claim Form
If you have paid up front for medical services, you will need to submit a claim for review for reimbursement. Please use this Claim Form.



International Student Medical and Wellness Plan - Brochure & Policy
Click here to view your International Student Medical and Wellness Plan Brochure.
Click here to view your International Student Medical and Wellness Plan Policy.



International Student Medical and Wellness Plan - Opt-In Form
Click here to access the International Student Medical and Wellness Plan Family Opt-In Form.


How to Submit an International Claim

If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

NOTE:
  • Accidental / Emergent Dental benefit claims are covered at a dental office provided that the dentist provides supporting documentation that care was received due to an accident or emergency. If this documentation is not received at time of claim there will be delays with processing as we wait for this information to be made available.
  • Travel vaccines are not eligible for coverage unless you require it for a school course. In order to review the claim for eligibility please include supporting documentation that your course required the vaccine.

(New) By Online Claim Form:
Please click here to submit your claims virtually and upload any supporting receipts, medical notes, prescriptions, etc.
NOTE: If you have a Canadian Bank Account, please upload a copy of your void cheque for faster reimbursement.

By Mail or Fax:

Please access the manual claim form here. Once you have filled out the form, please mail or fax it along with any supporting documents to:

Cowan Insurance Group
700-1420 Blair Towers Place, Ottawa ON K1J 9l8
Tel.: 1-888-509-7797 | Fax: 613-741-7771

*All claims must be reported to Cowan within 90 days of occurrence.
* You are responsible for all fees charged for any supporting documentation.
* Failure to complete and sign this form in its entirety or submit supporting documentation will delay claim processing.

 

TIPS
  • Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information
  • Include the invoice or receipt from your medical appointment with your claim form.
  • Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
  • If mailing your claim, please keep copies of all of your documents.

Cantonese  |  French  |  German  |  Gujarati  |  Hindi  |  Japanese  |  Korean  |  Mandarin  |

Nepali |  Persian  |  Portuguese  |  Punjabi  |  Russian  |  Spanish  |  Tagalog  |  Tamil  | 

Thai  |  Vietnamese 

How to find information on your coverage
How to download your plan card
How to find a provider near you


Book an appointment with a Canadian Dermatologist and have a virtual consultation from your home, dorm or anywhere in Canada.

BOOK HERE!


As a studentVIP, you are provided a special rate of just $195.00 per visit! Enjoy an additional discount of 5% on any products purchased from the online DermCafé.

Please see below some commonly asked questions about your International Student Medical and Wellness Plan.
 

Am I Covered?

  • All International students studying at Assiniboine Community College are required to have health insurance. You are automatically enrolled in the Assiniboine Community College International Student Medical and Wellness Plan.
  • Please contact the ACCSA Health Plan Office for opt-in/out dates and deadlines.


When does my coverage begin?

  • Fall enrolments; September 1- August 31
  • Winter enrolments; January 1- August 31
  • Spring enrolments; May 1- August 31
I'm a new international student arriving to Canada before the start of my term, am I covered?

New International Students coming to study at Assiniboine Community College may be eligible for coverage up to 30 days before the start of their intake. If you arrive to Canada during the month prior to your term start date, you can purchase the additional benefits to cover medical expenses for you and your eligible dependents under the ACC International Student Health Plan. Please reach out to info@studentvip.ca for more information about 'Early Arrival Coverage.'


How much does my coverage cost?
 

Months on Plan Single Rate

Family Rate
1 Dependant

 Family Rate
2 dependants		 Family Rate
3 dependants		 Family Rate
4  dependants
12 months (full year) $678.25 $602.25 $1,204.50 $1,806.75 $2,409.00
8 months $452.16 $402.60 $805.20 $1,207.80 $1,610.40
4 months $226.08 $201.30 $402.60 $603.90 $805.20

*NOTE: Family rates do NOT include Single rates*


Can I enrol my family?

Family members can be added to the ACCSA International Student Medical and Wellness Plan upon payment of the appropriate fee and completion of the family opt-in application. Eligible family members include spouse, common-law partner and dependent children.

Please complete a family opt-in application when your family arrives in Manitoba.

If you are looking for coverage for non-immediate family members (parents, siblings, grandparents, etc.) or for visiting friends, you may purchase our Visitors to Canada Plan. More information can be found here. 

 

Can I opt-out (cancel) the ACCSA International Student Medical and Wellness Plan?

You may be eligible to opt-out of the plan if you have Manitoba Health Coverage. Please contact the ACCSA Health Plan Office for more details.

 

How do I submit a claim?

  • Please present your health card at the Health Clinic or the hospital to have your bills submitted to the insurance company directly. If you visit a doctor and pay up-front, please bring all receipts and paperwork to the ACCSA Health Plan Office for help completing a claim. 

  • Claims must be submitted 90 days after your coverage terminates or within one year from date of service, whichever comes first.

 

Where can I find my health card? 

Please find instructions here to receive your health plan card. 

Or email accsa@assiniboine.net

Or visit 

ACCSA Health Plan Office

1430 Victoria Ave E., Room 413

8:00AM to 4:00PM

 

What is the contact information for the ACCSA Health Plan Office?

ACCSA Health Plan Office

1430 Victoria Ave E., Room 413

8:00AM to 4:00PM

Phone: (204)725-8710

E-mail: accsa@assiniboine.net



 


live chat
YOUR COVERAGE
Plan Cards
Mental Health Support
Manitoba Pharmacare