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Make A Claim
If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back). If you have receipts for prescription drugs, dental, vision, or paramedical (massage, physio, etc.) expenses please submit these to the DCSA Extended Health & Dental Plan – information on how to submit this type of claim can be found HERE.


Please see the steps & tips below to submit your claim.



  • HOW TO SUBMIT A CLAIM
  • TIPS
  • CLAIM QUESTION?
  • TRANSLATED CLAIM INSTRUCTIONS
How to Submit an International Claim


If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

(New) By Online Claim Form:
Please click here to submit your claims virtually and upload any supporting receipts, medical notes, prescriptions, etc.
NOTE: If you have a Canadian Bank Account, please upload a copy of your void cheque for faster reimbursement.


NOTE:

  • Accidental / Emergent Dental benefit claims are covered at a dental office provided that the dentist provides supporting documentation that care was received due to an accident or emergency. If this documentation is not received at time of claim there will be delays with processing as we wait for this information to be made available.
  • Travel vaccines are not eligible for coverage unless you require it for a school course. In order to review the claim for eligibility please include supporting documentation that your course required the vaccine.

By Mail or Fax:

Please access the manual claim form here. Once you have filled out the form, please mail or fax it along with any supporting documents to:

Medavie Blue Cross
1981 McGill College Avenue, Suite 100
Montreal, QC, H3A3A7
Fax: 1-844-622-6063

* You are responsible for all fees charged for any supporting documentation.
* Failure to complete and sign this form in its entirety or submit supporting documentation will delay claim processing.

TIPS
  • Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information
  • Include the invoice or receipt from your medical appointment with your claim form.
  • Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
  • If mailing your claim, please keep copies of all of your documents.
  • Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information. 
  • Include the invoice or receipt from your medical appointment with your claim form.
  • Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
  • If mailing your claim, please keep copies of all of your documents.
For questions regarding claims, contact the DCSA Health Plan Office, Student VIP, or Medavie Blue Cross directly. 

Student VIP
For a quick,  immediate response between 8:30am - 4:30pm EST: 1-888-918-5056.
Email: info@studentvip.ca


DCSA Health Plan Office
Donna Judson, Health & Dental Plan Administrator 
Second Floor of Student Centre
Monday - Friday - 8:30am - 4:30pm
Telephone Number: 905-721-1609 x3984
Email: donna.judson@durhamcollege.ca


Medavie Blue Cross
Medavie Blue Cross Claims Telephone Number: 1-833-867-3468
Medavie Blue Cross Claims E-mail: 
durham@medavie.bluecross.ca
 

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