School Logo Image
FREQUENTLY ASKED QUESTIONS

Please see answers to common questions below.



  • When does my coverage as a Student VIP begin & end?
  • How do I make a dental claim?
  • How do I know which pricing model is right for me?
  • Can I opt-in for JUST dental?
  • How do I make a prescription drug or health practitioner claim?

For eligible students, coverage will begin when your application is accepted and will terminate when payment ceases. You will be covered as long as you wish to continue to pay for coverage. Some plans have a minimum 12 month commitment required, early termination may result in a termination fee being applied.  Check your plan contract to see if this is applicable.

To make a dental claim, obtain a Standard Dental Claim Form from your dentist's office and submit it to your plan provider. Your dentist can usually send your dental claim electronically to your provider using the information on your benefit card.

The plans provided offer a variety of types of coverage from Drug & Health Care, adding on Dental, Travel, etc. The best plan for you is the one you can afford and will provide you with the necessary coverage you need. Remember plans are not meant to cover all the costs, but off-set expensive items so that you are not fully financially responsible.

No. None of the plans we offer allow you to just opt-in for Dental Coverage.  You can get Health Coverage or Health & Dental Coverage (along with other perks like Travel coverage).

To make a claim, complete the appropriate claim form found in the benefit package you received in the mail when your application was approved. If you're at the pharmacy, show the pharmacist your benefit card and they should be able to directly bill the insurance company for your prescription. You will only pay what is not covered.


For some EHC coverage providers, they will direct bill, but you need to check with your practitioner first.
 

live chat