StudentVIP.ca

Make a Claim

Notify Allianz Global Assistance as soon as possible in the event of an emergency. Where possible, Allianz Global Assistance will arrange to pay the provider directly.

To submit a claim under this policy, you will need to send a completed claim form (with all original bills attached) to Allianz Global Assistance. Please take care in filling out the form, as any missing information may cause delay.

Claims Portal
Claims for out-of-pocket expenses can be submitted through the secure Allianz Global Assistance Claims Portal: www.allianzassistanceclaims.ca for the most efficient claims experience.

Important

Claim Requirements – Medical

Claim Requirements – AD&D

Notice of Claim. Claims should be reported as soon as reasonably possible, within 30 days of occurrence, and in no event later than one (1) year after the date of occurrence.

Proof of Loss. Written proof of loss should be submitted as soon as reasonably possible, within 90 days of occurrence , and in no event later than one (1) year after the date of occurrence.

All eligible claims must be supported by receipts from commercial organizations and medical documentation regarding your treatment. Other documentation may be required and/or requested by Allianz Global Assistance.
Any expenses for documentation or required reports are your responsibility.
Incomplete information when submitting your claim will cause delay.

When submitting your Emergency Hospital & Medical claim, please include:
1. A fully completed and signed claim form with all original bills and receipts from commercial organizations.
2. Medical records including an emergency room report and diagnosis from the medical facility or a Medical Certificate completed by the treating physician. Any fee for completion of the certificate is not a benefit under this insurance.
3. Any other documentation that may be required and/or requested by Allianz Global Assistance.

When submitting your Accidental Death & Dismemberment claim, please include:
1. A fully completed and signed claim form by either you, or in the case of your death, by the appointed executor/ executrix.
2. The police report including any witness statements.
3. The coroner’s report.
4. The death certificate.
5. The Medical Certificate completed by the attending physician or hospital medical records.
6. Any other documents requested by Allianz Global Assistance after initial review of the claim.