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Emergency Assistance

Allianz agents are available 24/7 and equipped to provide you with a referral to the nearest available medical facility, advocate on your behalf and ensure you receive the right care for your situation.

Please contact Allianz Global Assistance before seeking treatment. In a serious medical emergency, get to a hospital and have someone call on your behalf within 24 hours of admission and before any surgery is performed.

Toll-Free Canada/USA: 1-800-995-1662
Toll free worldwide: 00-800-842-08420
Country code (Outside Canada/USA): + 800-842-08420
If unable to contact us through the toll free numbers, call collect: 416-340-0049

If you fail to call Allianz Global Assistance, coverage may be reduced. Learn more below.

 


  • Assistance Numbers
  • Failure to Call

Toll-Free Canada/USA: 1-800-995-1662
Toll free worldwide: 00-800-842-08420
Country code (Outside Canada/USA): + 800-842-08420
If unable to contact Allianz through the toll free numbers, call collect: 416-340-0049


If you fail to notify Allianz Global Assistance without reasonable cause, the insurer will only pay 80% of the eligible expenses. You will be responsible for paying the remaining 20%.

Toll-Free Canada/USA: 1-800-995-1662
Toll free worldwide: 00-800-842-08420
Country code (Outside Canada/USA): + 800-842-08420
If unable to contact Allianz through the toll free numbers, call collect: 416-340-0049 
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