School Logo Image
Do you have questions about Your Benefits?
See where the best place is to get the answers you need!
Question Mark

 

I have general questions about my Benefits...

 

How do I opt-in my dependents/opt myself out of the Health & Dental Benefits?

How do I use my Health & Dental Benefits?

What am I covered for?

arrow-down

Live Chat

For a quick, immediate response between 8:30am - 4:30pm EST.

NOTE: Our Student VIP Representatives will make every effort to assist with specific coverage and eligibility questions.
Ultimately, the policy document is the only true indicator of coverage.
Please access your policy document in your Blue Cross portal for more information.

 

 

Click to start a Live Chat
 

Book an Appointment

Schedule a 15 minute meeting to speak with a Student VIP representative about Your Benefits.

Click here to book a time


Phone

For a quick, immediate response between 8:30am - 4:30pm EST. Can leave a voicemail after hours, you will receive a response the next business day.

1-888-918-5056

Email

You can expect a response the next business day.

info@studentvip.ca

Question Mark

 

I wish to speak directly to someone at BUSU...

 

Will I be auto-enrolled onto the Health & Dental Plan?

I was double-billed for my fees, how do I get this corrected?

What are my options for coverage when I graduate?

arrow-down


Health Plan Office

Joanne Matko, Health & Dental Plan Administrator
Student Alumni Centre, Room 314 (Above Isaac's Pub)

Monday to Friday, 9:00 am to 4:30 pm
 

Phone

905-688-5550 x4194



Email

You can expect a response the next business day.

healthplan@brockbusu.ca

Question Mark

 

I have questions about
a claim...

 

Has my claim been processed?

I don't understand the final decision of the claim.

How long until I get reimbursed?

arrow-down

Phone

For a quick, immediate response between 8:00am - 8:00pm EST.

1-833-867-3468

 

 

Email

You can expect a response the next business day.

brock@medavie.bluecross.ca




live chat