365 Days per Trip, $2,000,000 Maximum
Emergency medical assistance
Repatriation of mortal remains (maximum $7,500)
Airfare in the event of :
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Missed return flight due to illness of you or travelling companion
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Medically required attendant to accompany insured home
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Cost of airfare for spouse or close relative if confined outside province for at least 7 days
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Cost of airfare to return unsupervised children under the age of 15 home when only available supervising guardian is hospitalized
Cost of return of patient's vehicle when patient or family is unable to do so (maximum $1,000)
Costs incurred by family (when patient is detained in hospital) for meals and accommodation (maximum $150/day up to 20 days) ($3,000 Maximum/incident)
Trip cancellation ($5,000 Maximum)
Lost luggage coverage ($500 Maximum)
International students will have 30 days of coverage in their home country for emergency services if provincial or equivalent coverage is extended as well
Psychological Coverage abroad- If you seek services abroad, you may claim your visits upon return to Canada and may be eligible for a refund. All claims are adjudicated in accordance with policy wording and eligible claims are refunded in Canadian dollars
Exclusions
Expenses incurred for injuries and/or illness as a result of the insured’s reckless behavior while on a trip, including international non-compliance with a prescribed treatment or therapy, or intentional misuse of medication or reckless disregard for their own health or safety while engaging in activities or treatment thereof, or accidents relating thereto
Have you returned from your trip and need to make a claim?
For medical claims abroad (doctor visits, hospital visits, x-rays, lab work, etc.), please complete the Travel Claim Form Request and your claim form will be emailed to you
Travel Claim Form Request
For trip cancellation or interruption please complete below form
Trip Cancellation Form
The attending physician form found here must also be completed if your trip cancellation or interruption is due to medical reasons
Attending Physician Form
For baggage claims, please complete this form and submit it to the Travel Claims Department
Baggage Claims Form
To speak to an agent dial 1-833-564-4444, select prompt 1 for English
Still need assistance? Please email info@studentvip.ca or Live Chat with us by heading to the home page of this site and clicking the "Live Chat" button
Important Reminders
All claims must be accompanied by original receipts and the original claim form
Time Limit to Submit a Claim: Blue Cross must receive proof of claim within 4 months of the date the expense was incurred to be eligible for maximum reimbursement under the benefit. Blue Cross will accept claims up to 12 months from the date the expense was incurred. However, the claim may be subject to reductions
Please take copies or scans of ALL documents and receipts before submitting your claim