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Direct2U
What is Direct2U

Welcome to the Direct2U Health Hub—tomorrow’s health and wellness, available today! We’ve partnered with top industry providers to offer healthcare services and resources that save you time and money—two things every student needs more of.

How does it work?

We listen to students and prioritize what’s important to you. We leverage our experience and expertise to curate an offering of providers that cover you from head to toe. Once we’ve figured out what you need help with, we triage you to the experts and hook you up with discounts and access to direct-billing so you don’t have to worry about a thing.

What do you need help with today?

Additional Perks

Grad Perks Grad Perks

About to graduate, or already have? We've got you covered!

Direct2U - Interpreter Services Direct2U - Interpreter Services

Interpreter services are available 24/7 in over 110 languages to assist you during appointments, meetings, and day to day interactions.

Contact Express Contact Express

Bonus coverage on glasses, contacts, etc. Delivery anywhere in Canada!

My Wellness Connect My Wellness Connect

Connect with a therapist today and take care of your wellness needs through culturally diverse approaches.

Direct2U Inclusive Care Direct2U Inclusive Care

Direct2U Inclusive Care.

Direct2U - Interpreter Services Direct2U - Interpreter Services

Interpreter services are available 24/7 in over 110 languages to assist you during appointments, meetings, and day to day interactions.

Fitness

Benefits of Using Direct2U Fitness:

  • Unlimited access to a huge library of virtual workouts including yoga, HIIT, Bootcamp, Spin, dance, and much more!
  • Available on your phone, tablet, or computer so you can workout from the comfort and safety of your home or dorm room
  • Two student-friendly priced packages, so you can choose the best option for you!
  • Unsure if it's right for you? Try a free 7-day trial.
People smiling and stretching before workout
Access the Fitness Library Click Here to access the Fitness Library.
 

How to Connect:

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Reya Health

Benefits of Using Reya Health:

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Dermatologist Virtual Visit with Client on Laptop
Book Your Medical Appointment Click Here to book an appointment with a Canadian Dermatologist and have a virtual consultation from your home, dorm on anywhere in Canada.
 

How to Connect:

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST EST

Rexall Preferred Perks

Benefits of using Rexall Preferred Perks:

  • Access exclusive savings through Preferred Perks at Rexall, right on the Be Well App.
  • Get convenient access to your discount of 20% off regular priced Rexall exclusive brands every day!
  • Receive personalized and exclusive Be Well Offers.
  • Preferred Perks discounts are only eligible on in-store purchases at Rexall
  • Please note that: Student VIP students will receive 20% discount on Rexall branded products in-store only when your Be Well App is linked with your Preferred Perks code.

Activate your benefits by accessing Rexall Preferred and then link your account by entering your unique access code.

Getting Started: Downloading the Be Well App:
  • Download the Be Well App on Apple Store or Google Play for free.
  • Register your account
  • Sign up for Preferred Perks
  • Click on “Link your Be Well Account” and enter the unique code for your school, found here:
  • Enter your Be Well username and password to log in and link.

How to Connect:

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Dermatology

Derm Cafe can safely provide virtual care for:

  • Acne and acne scarring
  • Rosacea
  • Facial skin discoloration (Melasma)
  • Photoaging
  • Other facial rashes (seborrheic dermatitis, perioral dermatitis)
  • Keratosis pilaris
  • Limited eczema
  • Limited Psorasis
  • Limited contact dermatitis
  • Male-Pattern hair loss
Dermatologist Virtual Visit with Client on Laptop
Not sure if the condition is covered? Click on the link below to learn more. Click Here to learn more about Derm Cafe.

Helpful Information

How to Connect:

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Beyond ADHD

Benefits of Choosing Beyond ADHD

At Beyond ADHD, we provide non-judgemental, comprehensive and personalized care designed to help you manage ADHD effectively and improve your overall quality of life. Here are the three key benefits:

  • Comprehensive and Convenient Assessments
  • Affordable and Accessible Care
  • Personalized and Holistic Treatment Plans
  • Student VIP member will receive $80 off their First Appointment

Available in Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

Book an online ADHD assessment with a licensed Nurse Practitioner and get a diagnosis and treatment plan in days!
Online ADHD Care for StudentVIP Members
Book Today | Learn More

Helpful Resources

Yes, all NEW patients to Beyond ADHD must book a "Step 1: ADHD Assessment" to allow your Nurse Practitioner to learn about you and your ADHD and develop a personalized treatment plan. Before your appointment, you must send us documentation of your diagnosis and/or treatment using the contact well below.

We cannot refill ADHD medications if you still have a family doctor, nurse practitioner, or psychiatrist. However, we can help patients who have lost their prescriber.

Yes, we do! Please refer to our Student Disability Verification Services under our website's "How It Works" section.
At Beyond ADHD, we are dedicated to supporting students with disabilities in their academic pursuits by offering comprehensive services and assistance with the necessary documentation

Even if you don't meet the criteria for an ADHD diagnosis, we're still here to help. Many conditions can mimic ADHD, and we can guide you to the right resources or specialists for further evaluation. Our clinic offers tools, strategies, and recommendations to ensure you get the care you need, whatever the diagnosis.

Yes we do! At Beyond ADHD, we simplify accessing financial support for students, from completing student loan disability verification and grant applications to academic accommodation support.

Learn more about our support programs below:

Learn More

Please contact the team directly at info@studentvip.ca with any questions you might have about your plan and what fees are eligible for reimbursement.

How to Connect:

Contact Beyond ADHD

Click below to contact Beyond ADHD with any questions.

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Counselling

 

There's always
someone to talk to

A free mental health & wellness program available 24/7 across Canada for students and their host families.

Connect with I.M. Well through live-chat, video-chat and telephone via the mobile app, or directly by calling the dedicated phone line.

I.M. Well Portal Password: SD67

If you wish to speak with somebody, call:

Toll-Free Number: +1 833 398 9040 Direct: +1 919 827 0234

Explore I.M. Well Suite of Resources:

Counselling

Immediate support available in 180+ languages

Legal

Speak to a lawyer for 30 minutes of free legal advice per issue

Financial

Budgeting, debt management and advice from a financial professional

Nutritional

Healthy eating, weight management and healthy habit guidance from a wellness coach

Life & Health Coaching

Personal & professional development advice and guidance with a wellness coach

cCBT

Self-guided Computerized Cognitive Behavioural Therapy

I.M. Well Aware

6-week program to improve wellbeing, focus and stress

I.M. Well Concierge

Personalized advice and research for elder care, childcare, housing, relocation and more

How to Connect:

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Wellness Library

Benefits of Using Direct2U Wellness Library:

  • Access a collection of self-help videos surrounding physical wellness
  • Resources for various breathing, stretching, and lifting techniques
  • Choose one of the 7-Day Challenges focused on core strength, muscle release, or posture improvement
  • Available 24/7 on your phone, tablet, or computer
Women smiling with online fitness
Access Wellness Library Click Here to access the Wellness Library.
 

How to Connect:

Visit Website

Click below to visit website.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Medical Care

Benefits of Using Direct2U Medical Care:

  • 100% drug coverage for Health Plan members, with free next-day delivery to the office or your preferred address.
  • Prescription delivery available to students on all plans across Canada, with easy access to a pharmacist by phone.
  • Note: Monitored medications are not eligible for delivery. Use our Drug Search Tool to check eligibility.
Virtual Clinic Meeting
Eligible Drug Search Tool Check Here to Quickly Search and Identify Drugs Eligible for Coverage with Our Simple Tool

Preferred Pharmacies

Medsafe Pharmacy Medsafe Pharmacy

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Telus Health Medical Care Telus Health Virtual Pharmacy

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Drugsmart Pharmacy Drugsmart Pharmacy

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Rexall Pharmacy Telus Health Virtual Pharmacy

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Pharmasave Pharmasave

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How to Connect:

Email Us

Click below to email us directly with any questions you may have.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Physical Therapy

Benefits of Using Direct2U Physical Therapy:

  • Advanced video telehealth technology provides real-time access to a registered physiotherapist via computer, tablet, or phone.
  • Get assessed and receive a personalized exercise plan for your injury, usually within 24 hours, from the comfort of your home.
  • Your physiotherapist will guide and supervise you to ensure proper form and technique during your exercises.
Book an Appointment Check Here to access your Direct2U Physical Therapy Account.

Helpful Resources

How to Access Direct2U Physical Therapy:

Complete the online Direct2U Physical Therapy Form and select a Virtual Physiotherapy appointment time that is convenient for you. Typically, treatments can start within 24 hours.

Complete Physical Therapy Form

Direct2U Physical Therapy - powered by Phzio - bills on your behalf to your insurance carrier. Direct2U Physical Therapy is more affordable than standard physiotherapy rates. An assessment costs $59, and a follow up costs $39. You may have a co-pay that is needed, and Phzio will therefore ask for your credit card information upon registration.

Book an Appointment

Just as the ability to be seen by a doctor virtually is rapidly expanding, with your Direct2U Doctors coverage for example, it is interesting to learn that most physiotherapy-related concerns can be assessed virtually, with major injuries such as fractures being the exception. Research shows that virtual care for musculoskeletal injuries - involving bones, muscles, and joints – is as effective as in-person physiotherapy.

Some common physiotherapy virtual care conditions include:
  • Headaches
  • Neck and shoulder pain
  • Tennis and golfer’s elbow
  • Carpal tunnel syndrome
  • Back pain
  • Knee pain
  • Achilles tendonitis
  • Foot and ankle pain
  • Sports injuries

After booking your appointment, a member of the Phzio Provider Success Team will reach out to you and ensure you are session ready. With your consent, during your virtual care appointment, your PT will begin by asking questions about your concern. Range of motion pictures, and videos, may be captured to help your PT with their diagnosis.

If you have been experiencing shoulder pain, for example, your PT can take pictures of how high you can lift your arm and measure the range of motion. Your PT will then provide you with a home exercise program from a library of over 1,000 exercise videos. You can complete your exercises with your digital device any time, and follow-up with your PT or Physical Therapy Assistant (PTA), until you are discharged.

How to Connect:

Visit Website

Click below to visit website.

Live Chat Support

Click below to begin a Live Chat, Hours: Monday - Friday, 8:30am - 4:30pm EST

Direct2U Care

The service gives you access to:

  • Virtual medical consultations
  • Diagnose, prescribe and refer for minor ailments
  • Private & Confidential
  • Next business-day prescription delivery.
Not sure if your condition is covered? Click the link below to see the full list. Click Here for a complete listing of all conditions covered by Direct2U Doctors Smart Exam.

Getting Started: Accessing Direct2U Care

Direct2U Care puts Canadian telemedicine services at your fingertips by providing virtual consultations with medical practitioners for minor illnesses via computers, tablets, and smartphones. Whether you are a domestic or international student seeking certified medical attention, Direct2U Care triages you based on your specific needs for a customized experience. Safe, convenient and affordable, the Direct2U Care medical team can provide diagnosis, alternate remedies, and/or prescriptions for a multitude of conditions. Coordinate prescriptions to the pharmacy of your choice, complete with wellness checkups, all from the comfort of your campus, dorm room or home. You can even access next business day delivery of your prescriptions for free with Direct2U Prescriptions by selecting DrugSmart Pharmacy as your pharmacy of choice at the end of your exam.

Click below for a complete listing of all conditions covered by Direct2U Care Smart Exam.

Click to View (PDF)

Please Note: Sick notes will only be issued for completed visits through Direct2U Care and are only issued for certain medical conditions and on standard GOeVisit-issued stationery. Your institution may have specific requirements for approved medical documentation and, as such, sick notes issued through Direct2U Care may not be accepted. Please refer to your institution’s policy on sick notes.

Any and all denied claims must be addressed with your insurance company and not with Direct2U Care or Student VIP.

How to Connect:

Domestic Students

Canadian residents age 18+ with a provincial health care number, please click below

International Students

International students age 18+ with no provincial health care number, please click below

Have a question?

Our support team is always here to help! please click below to start a chat!

Visits are not eligible for reimbursement through extended benefit plans. If you wish to make a claim through a private medical insurance plan, visits are subject to the eligibility outlined within your insurance policy. Please consult your coverage directly with your plan administrator or review your policy document.


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