Before seeking services you may call Medavie Blue Cross to ask about coverage for your medical need at 1-833-867-3468 or email firstname.lastname@example.org. They may ask you questions about your medical need in order to help determine your eligiblity.
When you visit a doctor or participating medical office that you have found searching in the Find a Doctor search tool, all you need to do is show them your International Health Plan wallet card as long as they indicate they are a direct billing provider.
If you go to a doctor that is out of province or not listed on the Find a Doctor search tool, you may have to pay for the services you receive and submit a claim.
Find a doctor close to you here
Your Health Plan Wallet card will be emailed to you along with all of your international health plan documents shortly after your arrival.
If you have not received your email, please contact the SMU TLC at email@example.com
Students who have to pay upfront for services will have to send in a claim form to be reimbursed for the money you have spent.
To learn about how to make a claim, please click here.
Plan Name: Saint Mary’s TLC Health Plan
Insurance Provider: Medavie Blue Cross
Identification Number: Your Student ID number (A00 Number)
Policy Number: 92650
For questions regarding claims, contact Medavie Blue Cross directly.
Medavie Blue Cross Claims Telephone Number: 1-833-867-3468
Medavie Blue Cross Claims Email: firstname.lastname@example.org
For questions regarding what is covered under your plan, contact Medavie Blue Cross directly.
Medavie Blue Cross Coverage Telephone Number: 1-833-867-3468
Medavie Blue Cross Coverage Email: email@example.com
Emergency Assistance is available worldwide 24 hours a day / 7 days a week and in 140 languages.
In Canada and US: 1-800-563-4444 press 1
Outside of Canada and US: 1-506-854-2222
If you are having an emergency, call 911 or the local emergency number.
Assistance in Canada
Medavie Blue Cross can assist with finding a doctor, or hospital as well as emergency transportation services such as repatriation and evacuation.
Assistance outside of Canada
Medavie Blue Cross can assist with finding a doctor, or hospital as well as coordinating up front guarantee or payment to obtain the necessary initial emergency services you may require such as hospitalization, x-rays, etc. Medavie Blue Cros can also arrange emergency transportation services such as repatriation and evacuation