Before seeking services you may call Cowan Insurance Group to ask about coverage for your medical need at 1-888-509-7797 or email ISHP@cowangroup.ca. They may ask you questions about your medical need in order to help determine your eligiblity. 
 

When you visit a doctor or participating medical office that you have found searching in the Find a Doctor search tool, all you need to do is show them your International Health Plan wallet card as long as they indicate they are a direct billing provider.
 

If you go to a doctor that is out of province or not listed on the Find a Doctor search tool, you may have to pay for the services you receive and submit a claim.
 

Experience the convenience and speed of our Virtual Health Clinic – your pathway to seamless healthcare.

If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back). 

Click here to make a claim

Once you have filled out the form above please mail or fax to:

Cowan Insurance Group
700-1420 Blair Towers Place, Ottawa ON K1J 9l8
Tel.: 1-888-509-7797 | Fax: 613-741-7771


*All claims must be reported to Cowan within 90 days of
occurrence.

* You are responsible for all fees charged for any supporting
documentation.

* Failure to complete and sign this form in its entirety or submit
supporting documentation will delay claim processing.

 

For questions regarding claims, contact Cowan Insurance Group Directly
 

Cowan Insurance Group

• 1-888-509-7797
• ISHP@cowangroup.ca