If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).
NOTE: Travel vaccines are not eligible for coverage unless you require it for a school course. In order to review the claim for eligibility please include supporting documentation that your course required the vaccine.
(New) By Online Claim Form:
Please click here to submit your claims virtually and upload any supporting receipts, medical notes, prescriptions, etc.
NOTE: If you have a Canadian Bank Account, please upload a copy of your void cheque for faster reimbursement.
By Mail or Fax:
Please access the manual claim form here. Once you have filled out the form, please mail or fax it along with any supporting documents to:
Cowan Insurance Group
700-1420 Blair Towers Place, Ottawa ON K1J 9l8
Tel.: 1-888-509-7797 | Fax: 613-741-7771
*All claims must be reported to Cowan within 90 days of occurrence.
* You are responsible for all fees charged for any supporting documentation.
* Failure to complete and sign this form in its entirety or submit supporting documentation will delay claim processing.
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Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information
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Include the invoice or receipt from your medical appointment with your claim form.
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Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
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If mailing your claim, please keep copies of all of your documents.
For questions regarding claims contact Cowan Insurance Directly:
Phone: 1-888-509-7797
Email: ISHP@cowangroup.ca