StudentVIP.ca

Services

Here are some services you can take advantage of with the Student-VIP Backpack plan.

Counselling

Virtual Health Care

Cultural Diversity Support

24/7 Nurse Helpline

Legal Consultations and Referrals

If you are feeling unwell or uneasy, there is support available to you.

Call 1 (603)-952-2068 or click here to Live Chat with Backpack where you can request to speak with a counsellor any time of day or night.

Counselling is available 24/7 and is private and confidential.

Counsellors are available to help you through anxiety, stress, grief, depression, relationship issues, financial stress, family concerns and more.

What to expect:
Counsellors are available 24 hours a day for immediate evaluation and crisis intervention. Following the first call, if short-term counselling is recommended, the counsellor will arrange telephone, or video counselling sessions with you.

Key benefits:

No Cost
3-5 sessions of counselling per issue
If English is not your first language, you can speak to a counsellor in your native language

If you are thinking about harming yourself or someone else, please contact your local emergency services right away

Backpack offers global virtual health care where connecting with a doctor in-country is quick and easy if you are sick or have a minor injury. Call 1 (603) 952-2068 or click here to Live Chat with Backpack and advise you need to seek medical attention.

What to expect:
An Assistance Agent or Nurse will assess your condition and if you are a candidate for Virtual Care, an appointment with a doctor will be arranged for you by video or telephone.

If your medical need requires in-person care, an Assistance Agent will direct you to a local health care facility.

Key Benefits:

No cost for appointments
Clinicians can diagnose and treat over 450 minor ailments
Private & confidential

Cultural Diversity Training:

Module 1:

Module 2:

Backpack provides a 24/7 Nurse Help line to provide clinical assessment, education and general health information performed by a registered Nurse counselor. This service is to assist in identifying the appropriate level and source(s) of care for you based on symptoms reported and/or health care questions. Nurses shall not diagnose your ailments.

To contact Backpack, please click here.

If you are arrested, or require the services of an attorney, Backpack will arrange for an initial telephone consultation with an attorney without charge to you.

If needed, you will be referred to an attorney in the appropriate geographical area. This service applies only when you are traveling internationally.

To contact Backpack, please click here.