How do I use my Health & Dental Benefits?
What does my International Basic Health Plan cover?
What am I covered for?
Live Chat
For a quick, immediate response between 8:00am - 8:00pm AST.
Click to start a Live Chat
Book an Appointment
Schedule a 15 minute meeting to speak with a Student VIP representative about Your Benefits.
Click to book an appointment
Phone
For a quick, immediate response between 8:30am - 4:30pm EST. Can leave a voicemail after hours, you will receive a response the next business day.
1-888-918-5056
Email
You can expect a response the next business day.
info@studentvip.ca
How do I obtain a plastic Benefits Card?
I was double-billed for my fees, how do I get this corrected?
What are my options for coverage when I graduate?
Health Plan Office
Student Centre, Room 522 (Main location for September to May) Hours: Monday to Friday from 9am - 5pm
902-496-8754
healthplan.smusa@smu.ca
Has my claim been processed?
I don't understand the final decision of the claim.
How long until I get reimbursed?
For a quick, immediate response between 8:30am - 4:30pm EST.
1-833-867-3468
saintmarys@medavie.bluecross.ca
Emergency Assistance (International Medical Coverage)
Available worldwide 24/7 in 140 languages Assistance in Canada and US: 1-800-563-4444 press 1 Outside of Canada and US: 1-506-854-2222