How do I use my Health & Dental Benefits?
What does my International Health Plan cover?
What am I covered for?
Live Chat
For a quick, immediate response between 8:30am - 4:30pm EST. NOTE: Our Student VIP Representatives will make every effort to assist with specific coverage and eligibility questions. Ultimately, the policy document is the only true indicator of coverage. Please access your policy document in your Blue Cross portal for more information.
Click to start a Live Chat Book an Appointment Schedule a 15 minute meeting to speak with a Student VIP representative about Your Benefits.
Click here to book a time
Phone
For a quick, immediate response between 8:30am - 4:30pm EST. Leave a voicemail after hours, and receive a response the next business day.
1-888-918-5056
Email
You can expect a response the next business day.
info@studentvip.ca
How do I obtain a plastic Benefits Card?
I was double-billed for my fees, how do I get this corrected?
What are my options for coverage when I graduate?
ASU Supports Office
Acadia Students' Centre 30 Highland Avenue, Room 301A Available Monday - Friday 9AM-4PM
902-585-2167
info@ASUsupports.ca
Website
For more information about the ASU and services available to you visit their website.
http://theasu.ca/
Has my claim been processed?
I don't understand the final decision of the claim.
How long until I get reimbursed?
For a quick, immediate response between 8:00am - 8:00pm EST.
acadia@medavie.bluecross.ca
For more information, visit the Medavie Blue Cross® website.
https://www.medaviebc.ca/en/contact