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Do you have questions about Your Benefits?
See where the best place is to get the answers you need!
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I have general questions about my Benefits...

 

How do I opt-in my dependents/opt myself out of the Health & Dental Benefits?

How do I use my Health & Dental Benefits?

What am I covered for?

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Live Chat

For a quick, immediate response between 8:30am - 4:30pm EST.

NOTE: Our Student VIP Representatives will make every effort to assist with specific coverage and eligibility questions.
Ultimately, the policy document is the only true indicator of coverage.
Please access your policy document in your Blue Cross portal for more information.

 

 

Click to start a Live Chat
Book an Appointment
Schedule a 15 minute meeting to speak with a Student VIP representative about Your Benefits.

Click here to book a time
 


Phone

For a quick, immediate response between 8:30am - 4:30pm EST. Can leave a voicemail after hours, you will receive a response the next business day.

1-888-918-5056

Email

You can expect a response the next business day.

info@studentvip.ca

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I wish to speak directly to someone in the AU Arts SA...

 

How do I obtain a plastic Benefits Card?

I was double-billed for my fees, how do I get this corrected?

What are my options for coverage when I graduate?

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Health Plan Office

Room 335, Alberta University of the Arts
1407 14th Ave NW
Calgary, AB


Phone

403-284-7625



Email

office.sa@auarts.ca

Question Mark

 

I have questions about
a claim...

 

Has my claim been processed?

I don't understand the final decision of the claim.

How long until I get reimbursed?

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Phone

For a quick, immediate response between 8:30am - 4:30pm MST.

1-800-661-6995

 

 

Website

For additional questions or inquiries, visit the Alberta Blue Cross® website.

https://www.ab.bluecross.ca/contact-us.php




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