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Make a Claim


If you have paid up front for medical services (doctor visits, prescription medication,emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

Please see the steps & tips below to submit your claim.



  • How to Submit A Claim
  • Claims Reimbursement
  • My Peak Mobile App
  • Claim Submission Tips
  • Questions about a Claim?
  • Derm Cafe
  • International Medical Plan vs. Health & Dental Benefits Plan


Online:
Please click here to submit an online claim to Medavie Blue Cross.

A claim form can be found here. if you are not submitting a claim online, you must print and complete this form.


By Email:
Please send in a completed claim form and all receipts and or medical notes to acadia@medavie.bluecross.ca

 

By Fax:
Please send in a completed claim form and all receipts and or medical notes to 1-514-286-8480
When faxing please include a cover page indicating Student VIP International Claims.

 

By Mail:
Please send in a completed claim form and all receipts and or medical notes to:

Medavie Blue Cross

Attn: International Student VIP- Montreal Claims Dept

1981 Mcgill College Avenue, Suite 100
Montreal, Qc
H3A 3A7

 

Medavie Blue Cross™ will issue reimbursements in the form of a paper cheque, to the address on file, if there is no direct deposit information provided. Please note that cheques are considered stale dated after six months unless certified. If your cheque is stale dated within 12 months of the end of the policy period in which your claim was incurred, you can contact Medavie Blue Cross directly to have the cheque reissued. If you are requesting to reissue a stale dated cheque that is beyond 12 months from the end of the policy year in which the claim was incurred, you must contact Student VIP directly. Any requests made outside of this timeframe may not be honoured.
  
Have a Canadian bank account? Set up direct deposit for faster reimbursement!
 
Online:  Add your banking information directly in your Medavie Blue Cross account
Manual: Fill out a Direct Deposit Form and send it to Medavie Blue Cross via email (acadia@medavie.bluecross.ca) or mail it to the closest Blue Cross office address listed on the form



Instructions on how to register for My Peak

1. Download the My Peak app in the App or Google Play Store
2. Select ‘Create’ Account and use group code ASUINTL
3. Click the link in your email and login to the app
4. Select the wallet card icon on the bottom right
5. Select Health Plan Card and complete the fields
 
Download your free international student app today for access to resources about your health plan and campus! Search "My Peak" in your app store to conveniently:

  • Submit a claim
  • Download your Health Plan Card
  • View coverage information
  • E-Visit with a doctor via video right from your phone
  • Talk to a counsellor
  • and so much more...
If you or a loved one are experiencing a Crisis Situation, dial 9-1-1 or campus security.

  • Ensure you complete as much of the form as you can to avoid delays in processing.  You must include your name, Colleague ID number and contact information.
  • Include the invoice or receipt from your medical appointment with your claim form.
  • Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
  • If mailing your claim, please keep copies of all of your documents.

For questions regarding claims contact the Acadia Health Plan Office or Medavie Blue Cross directly.
 

Medavie Blue Cross Claims Telephone Number: 1-833-867-3468
 

Medavie Blue Cross Clams Email: acadia@medavie.bluecross.ca


Book an appointment with a Canadian Dermatologist and have a virtual consultation from your home, dorm on anywhere in Canada by clicking here!
 
Do you want to know the difference between the International Plan and the Health and Dental Benefits Plan? 
Download the Health Care Roadmap HERE!
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